REFUND POLICY

Digital Products

30-Day Money-Back Guarantee: We stand behind the quality of our digital templates and resources. If you're not satisfied with your purchase, you may request a full refund within 30 days of purchase.

Refund Conditions:

• Must be requested within 30 days of purchase
• Provide specific feedback about why the product didn't meet your needs
• Product must not have been shared or distributed to others

Refund Process:

1. Email refund request to support@thetoddcollective.com
2. Include order number and reason for refund
3. Allow 5-7 business days for processing
4. Refund will be issued to original payment method

Coaching Services

Strategy Sessions:

• Complimentary sessions: No refund applicable
• If you're not satisfied after your first paid session, we'll provide a full refund

Coaching Packages:

• Full refund available if requested within 7 days of first session
• Partial refunds calculated based on unused sessions
• No refunds after 50% of package sessions are completed

Free Products

Free downloads and resources are provided as-is with no refund applicable.

Contact for Refunds

Email: support@thetoddcollective.com Subject: Refund Request - [Order Number]